Important product notice: Teradici All Access Program and Amulet Hotkey Guidance

 

Important product notice: Meltdown / Spectre vulnerabilities and impact on Amulet Hotkey products

 

Documentation

File Type Size SHA-256 Download
Amulet Hotkey Product Notice Teradici All-Access Program 10th May 2018 (PDF) Amulet_Hotkey_Product_Notice_Teradici-All-Access-Program_5_10_2018.pdf 831KB Download
AN 101 BSMUpdate firmware update utility for PCoIP devices v1.2 (PDF) AN_101_BSMUpdate_firmware_utility_for_PCoIP_devices_v12.pdf 475KB Download
NATO NEC SSC Case Study (Teradici) (PDF) cs_nato-ssc-case-study-final.pdf 2379KB Download
Customer Documentation Suite HB-DOCS-0001 v1.2 July 2020 (PDF) Customer_Documentation_Suite_HB-DOCS-0001.pdf 13394KB Download
DXZ4 Datasheet DS-DXZ4-0001 v7.0 December 2020 (PDF) DXZ4_Datasheet_DS-DXZ4-0001.pdf 917KB Download
PCoIP Zero Client Feature Comparison Chart KB-A000-0126 v1.2 March 2019 (PDF) KBA_126_-_PCoIP_Zero_Client_Feature_Comparison_Chart_KB-A000-0126.pdf 589KB Download
SFP Datasheet DS-SFP0-0001 1.2 December 2020 (PDF) SFP_Datasheet_DS-SFP0-0001.pdf 531KB Download
Support bulletin 280116 - DXZ4 unable to exit Standby mode v1.4 (PDF) (PDF) Support_bulletin_280116_DXZ4_unable_to_exit_Standby_v1_4.pdf 189KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_v3_28_May_2021 (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3_28_May_2021.pdf 459KB Download
Zero Client Quick Start Guide (multi-language) QS-DXZX-0001 v1.2 May 2021 (PDF) ZC_multi-language_QSG_QS-DXZX-0001.pdf 4741KB Download
Zero Client Quick Start Guide (English) QS-DXZX-0002 v1.1 December 2020 (PDF) ZC_QSG_English_QS-DXZX-0002.pdf 6043KB Download
ZC and K4u+ under desk bracket QS-BRAC-0001 v1.1 September 2020 (PDF) ZC_under_desk_bracket_QS-BRAC-0001.pdf 1328KB Download
Zero Clients in secure environments Solutions Blueprint (US) (PDF) Zero_Clients_in_secure_environments_Solutions-Blueprint-US.pdf 1596KB Download
Zero client user manual HB-DXZX-0001 v2.1 May 2021 (PDF) Zero_client_user_manual_HB-DXZX-0001.pdf 9560KB Download

Firmware and BIOS

File Type Size SHA-256 Download
BSM Firmware for DXZ4 ver 2.1.0 (released via SCN240) (ZIP) FW-DXZ4-0010_2_1_0-GA.zip 293KB acd19f85c92917db442d91aea1d3209050ca32066f0846423496c5614182327c Download
Firmware update 3.9.1 for DXZ4 and DXZ4-M to add QoS and VLAN support. Note This version is not suitable for DXR-Z4 (ZIP) FW_DXZ4_0010_3_9_1_GA.zip 811KB 8b0ff69437101971dfeb2eda01649a026f47a05d8c575c44ded10fbfae9d96c6 Download

Software and Drivers

File Type Size SHA-256 Download
bsmUpdate v1.0.0-GA (ZIP) bsmUpdate_100_GA.zip 11994KB 498b8d0c51cf84cf1a15df672052832845053ca72483ab0d9fef6a4873d976e1 Download

Images

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Compliance

File Type Size SHA-256 Download
Certificate of Quality (PDF) Certificate_of_Quality.pdf 36KB Download
Declaration of Conformity - Ozone (PDF) Declaration_of_Conformity_-_Ozone.pdf 33KB Download
Declaration of Conformity - TSCA (PDF) Declaration_of_Conformity_-_TSCA.pdf 56KB Download
Declaration of Conformity - REACH (PDF) Declaration_of_Conformity_REACH.pdf 47KB Download
Declaration of Conformity - RoHS (PDF) Declaration_of_Conformity_RoHS.pdf 39KB Download
Amulet Hotkey Generic Legislation Sheet LS-AHKL-0001 v4.1 November 2020 (PDF) Generic_legislation_sheet_LS-AHKL-0001.pdf 645KB Download
Product Warranty Statement (PDF) Product_Warranty_Statement.pdf 205KB Download
Product Warranty Table (PDF) Product_Warranty_Table.pdf 120KB Download
Statement of Volatility DXZ4 Series v1.4 July 2020 (PDF) Statement_of__Volatility_DXZ4_Series.pdf 272KB Download

Archive

File Type Size SHA-256 Download
BSM Firmware for DXZ4 ver 0.4.8 (released via SCN097) (ZIP) FW-DXZ4-0_4_8zip.zip 243KB cfde4825708d20d3eaa82c2d0abdcf9fa5c5edd0590773de00580a2c51f2b0e9 Download
Security Notice Teradici firmware 4.8.2 (PDF) Security_Notice_Teradici_firmware_4-8-2.pdf 469KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 April 2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_April_2021.pdf 449KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_February_2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_February_2021.pdf 460KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 March 2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_March_2021.pdf 452KB Download
Tera2 Zero Client Firmware 4.8.1 GA_ZC (Zip file including PCoIP file) (ZIP) tera2_4-8-1_client.zip 34342KB 3d3541792546130cfbc34d0b8c4e1efad9fda0ad33296ca55828f2eedc97ce9c Download

Other Languages

File Type Size SHA-256 Download
DXZ4 Datasheet DS-DXZ4-0001-KO v1.1 December 2020 (PDF) DXZ4_Datasheet_DS-DXZ4-0001-KO.pdf 1050KB Download
DXZ4 Datasheet (Russian) DS-DXZ4-RU v1.1 December 2020 (PDF) DXZ4_Datasheet_Russian_DS-DXZ4-RU01.pdf 878KB Download
Zero client user manual IN KOREAN HB-DXZX-0001-KO v1.2 May 2021 (PDF) ZC-manual_IN_KOREAN_HB-DXZX-0001-KO.pdf 8677KB Download
Zero Client Legislation Sheet LS-DXZX-RU01 v1.1 (in Russian) 3rd September 2019 (PDF) ZC_Legislation_Sheet_Russian_LS-DXZX-RU01.pdf 640KB Download
Zero Client QSG QS-DXZX-0003 A5 v1.2 December 2020 (PDF) ZC_QSG_Russian_QS-DXZX-0003.pdf 5569KB Download

Knowledge Base Articles

File Type Size SHA-256 Download
AN 059 BSM firmware updates for DXZ4 and DXZ4-M (PDF) AN_059_BSM_firmware_updates_for_DXZ4_v2_4.pdf 321KB Download
AN 078 Event logs on PCoIP hosts and zero clients v1.3 May 2020 (PDF) AN_078_Event_logs_on_PCoIP_hosts_and_zero_clients.pdf 508KB Download
AN 081 Bridging USB devices on a PCoIP zero client (PDF) AN_081_Bridging_USB_devices_on_a_PCoIP_zero_client_v1_2.pdf 339KB Download
AN 087 DXZ4 Support for Bloomberg Keyboard 4 (STB100) (PDF) AN_087_DXZ4_Support_for_STB100_v1_2.pdf 216KB Download
KBA -150 Upgrade Advisory for Teradici Firmware KB-A000-0150 v1.4 October 2020 (PDF) KBA_150-Upgrade_for_Teradici_Firmware_KB-A000-0150.pdf 582KB Download

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