Important product notice: Teradici All Access Program and Amulet Hotkey Guidance

 

Important product notice: Meltdown / Spectre vulnerabilities and impact on Amulet Hotkey products

 

Documentation

File Type Size SHA-256 Download
KVM Extender Mouse drift 14th December 2018 (PDF) 1_KVM_Extender_Mouse_drift_14_12_2018.pdf 124KB Download
Amulet Hotkey Product Notice Teradici All-Access Program 10th May 2018 (PDF) Amulet_Hotkey_Product_Notice_Teradici-All-Access-Program_5_10_2018.pdf 831KB Download
Customer Documentation Suite HB-DOCS-0001 v1.2 July 2020 (PDF) Customer_Documentation_Suite_HB-DOCS-0001.pdf 13394KB Download
DXiP Rack and sliding tray QSG QS-DXIP-2001 v1.4 March 2019 (PDF) DXiP_Rack_and_sliding_tray_QSG_QS-DXIP-2001.pdf 3350KB Download
DXiP Rack and tray installation user manual HB-DXIP-2002 v1.3 March 2019 (PDF) DXiP_Rack_and_tray_installation_user_manual_HB-DXIP-2002.pdf 15292KB Download
DXR-H4 Datasheet DS-RHA4-1110 v1.5 December 2020 (PDF) DXR-H4_Datasheet.pdf 1438KB Download
DXR-H4 Quick Start Guide Template QS-RHA4-1110-HE v1.1 December 2020 (PDF) DXR-H4_Quick_Start_Guide_QS-RHA4-1110-HE.pdf 847KB Download
DXR-H4 Quick Start Guide QS-RHA4-1110 v2.0 December 2020 (PDF) DXR-H4_Quick_Start_Guide_QS-RHA4-1110_v2.pdf 934KB Download
DXR-H4 user manual HB-RHA4-1110 v2.2 December 2020 (PDF) DXR-H4_user_manual_HB-RHA4-1110.pdf 3924KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_v3_28_May_2021 (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3_28_May_2021.pdf 459KB Download

Firmware and BIOS

File Type Size SHA-256 Download
Zipped version SW-RHA4-1000 version 1.14.0-GA firmware update binary and firmware release notes for DXT-H4 / DXR-H4. (ZIP) SW-RHA4-1000_1.14.0-GA.zip 247691KB 6884669a49f20054901414219fc4cade13bc21d3fa4bb9f09b1d02274a3f189f Download

Software and Drivers

File Type Size SHA-256 Download
Notarized version of ahkinject kext version 2.2.0 (ZIP) AHKinject_SCN371.zip 22KB 64dd2dbb393b65e2d12c446447eb44c4c1b93ee754bca7076c90d5812a2d4779 Download
PuTTY v0.71 32-bit & 64-bit executable files (ZIP) PuTTY_v0-71_32-bit_and_64-bit_versions.zip 4537KB c0fba002aaf22e1c37b72c87ab706d3dbbffd2383c1c91bfb6f5e8288ea8b96c Download
TFTP Client TFTPD64-4_60 (ZIP) Tftpd64-4_60-setup.zip 577KB a714a5fba256b1e851e850a801b6848766af90e0875146b0ad619218f1197155 Download

Images

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Compliance

File Type Size SHA-256 Download
Certificate of Quality (PDF) Certificate_of_Quality.pdf 36KB Download
Declaration of Conformity - Ozone (PDF) Declaration_of_Conformity_-_Ozone.pdf 33KB Download
Declaration of Conformity - TSCA (PDF) Declaration_of_Conformity_-_TSCA.pdf 56KB Download
Declaration of Conformity - REACH (PDF) Declaration_of_Conformity_REACH.pdf 47KB Download
Declaration of Conformity - RoHS (PDF) Declaration_of_Conformity_RoHS.pdf 39KB Download
Amulet Hotkey Generic Legislation Sheet LS-AHKL-0001 v4.1 November 2020 (PDF) Generic_legislation_sheet_LS-AHKL-0001.pdf 645KB Download
Product Warranty Statement (PDF) Product_Warranty_Statement.pdf 205KB Download
Product Warranty Table (PDF) Product_Warranty_Table.pdf 120KB Download
Signed EU Declaration of conformity for DXR-H4 & DXT-H4 KVM Extender Hosts AHK-C001074 (PDF) Signed_EU_Declaration_of_conformity.pdf 20KB Download
Statement of memory volatility - DXR-H4 and DXT-H4 KVM Extenders AHK-C001073 (PDF) Statement_of_memory_volatility_AHK-C001073.pdf 338KB Download

Archive

File Type Size SHA-256 Download
SW-RHA4-1000_1.13.2-GA_release_notes.pdf (PDF) SW-RHA4-1000_1.13.2-GA_release_notes.pdf 920KB Download
DXR-H4 / DXT-H4 update package 1.13.2-GA (ZIP) SW-RHA4-1000_SCN473_1_13_2-GA.zip 319673KB eb8ec65ce9f2089bc0534ef30f488c1e200038a507b6b0d458f97aa4e7fe5fc4 Download
TechNote DXM blade BIOS firmware and drivers v3.28 April 2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_April_2021.pdf 449KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_February_2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_February_2021.pdf 460KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 March 2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_March_2021.pdf 452KB Download

Other Languages

File Type Size SHA-256 Download
AN 057-KO Disable Temporal Dithering on macOS and OS X in KOREAN v1.0 August 2020 (PDF) AN_057-KO_Disable_Temporal_Dithering_on_macOS.pdf 870KB Download
DXiP Quick Start Guide (Hebrew) QS-DXIP-2001-HE v1.0 July 2020 (PDF) DXiP_Quick_Start_Guide_Hebrew_QS-DXIP-2001-HE.pdf 1183KB Download
KBA 144 - Disable temporal dithering on Windows in KOREAN KB-A000-0144-KO v1.0 August 2020 (PDF) KBA_144_Disable_temporal_dithering_on_Windows_KOREAN_KB-A000-0144-KO.pdf 428KB Download

Knowledge Base Articles

File Type Size SHA-256 Download
AN 057 Disable Temporal Dithering on macOS and OS X v3.2 August 2020 (PDF) AN_057_Temporal_Dithering_on_macOS.pdf 622KB Download
AN 078 Event logs on PCoIP hosts and zero clients v1.3 May 2020 (PDF) AN_078_Event_logs_on_PCoIP_hosts_and_zero_clients.pdf 508KB Download
AN 144 (KBA 144) Disable temporal dithering on Windows (PDF) AN_144_KBA_144-Disable_temporal_dithering_on_Windows_May_2018.pdf 787KB Download
KBA 137 - Management commands for Quad Display KVM Extender Hosts KB-A000-0137 v1.5 March 2021 (PDF) KBA_137-Management_commands_KB-A000-0137.pdf 610KB Download
KBA 138 - How to update the firmware in quad-display KVM Extender Hosts KB-A000-0138 v1.7 March 2021 (PDF) KBA_138_update_firmware_KVM_Extender_Hosts_KB-A000-0138.pdf 583KB Download
KBA 139 - Initial VMware configuration for quad-display KVM Extender Hosts KB-A000-0139 v1.2 April 2020 (PDF) KBA_139_-_Initial_VMware_configuration_for_quad-display_KVM_Extender_Hosts_KB-A000-0139_v1.pdf 336KB Download
KBA 144 Disable temporal dithering on Windows May 2018 (PDF) KBA_144_Disable_temporal_dithering_on_Windows_May_2018.pdf 154KB Download
KBA 148 - Teradici soft client setup with DXx-H4 hosts KB-A000-0148 v1.3 April 2021 (PDF) KBA_148_Supported_configurations_for_DXx-H4_KB-A000-0148.pdf 641KB Download
KBA -150 Upgrade Advisory for Teradici Firmware KB-A000-0150 v1.4 October 2020 (PDF) KBA_150-Upgrade_for_Teradici_Firmware_KB-A000-0150.pdf 582KB Download
KBA 153 - Configure the KVM Extender and Zero Client for work-from-home KB-A000-0153 v1.0 October 2020 (PDF) KBA_153_Configure_KVM_Extender_and_Zero_Client_WFH_KB-A000-0153.pdf 632KB Download
KBA 155 - Available Cable Configurations for KVM Extenders KB-A000-0155 v1.0 January 2021 (PDF) KBA_155-Available_Cable_Configurations_for_KVM_Extenders_KB-A000-0155.pdf 181KB Download
KBA 157 - Setting VLAN configuration options with DXx-H4 KB-A000-0157 v1.0 June 2021 (PDF) KBA_157-Setting_VLAN_configuration_options_with_DXx-H4_KB-A000-0157.pdf 462KB Download

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