Important product notice: Teradici All Access Program and Amulet Hotkey Guidance

 

Important product notice: Meltdown / Spectre vulnerabilities and impact on Amulet Hotkey products

 

Documentation

File Type Size SHA-256 Download
KVM Extender Mouse drift 14th December 2018 (PDF) 1_KVM_Extender_Mouse_drift_14_12_2018.pdf 124KB Download
Amulet Hotkey Generic Legislation Sheet (English, Korean, Russian, Hebrew) LS-AHKL-0001 v4.0 September 2020 (PDF) Amulet_Hotkey_Generic_Legislation_Sheet_English_Korean_Russian_Hebrew_LS-AHKL-0001.pdf 632KB Download
Amulet Hotkey Product Notice Teradici All-Access Program 10th May 2018 (PDF) Amulet_Hotkey_Product_Notice_Teradici-All-Access-Program_5_10_2018.pdf 831KB Download
AN 057-KO Disable Temporal Dithering on macOS and OS X in KOREAN v1.0 August 2020 (PDF) AN_057-KO_Disable_Temporal_Dithering_on_macOS.pdf 870KB Download
AN 057 Disable Temporal Dithering on macOS and OS X v3.2 August 2020 (PDF) AN_057_Temporal_Dithering_on_macOS.pdf 622KB Download
AN 078 Event logs on PCoIP hosts and zero clients v1.3 May 2020 (PDF) AN_078_Event_logs_on_PCoIP_hosts_and_zero_clients.pdf 508KB Download
AN 144 (KBA 144) Disable temporal dithering on Windows (PDF) AN_144_KBA_144-Disable_temporal_dithering_on_Windows_May_2018.pdf 787KB Download
Customer Documentation Suite HB-DOCS-0001 v1.2 July 2020 (PDF) Customer_Documentation_Suite_HB-DOCS-0001.pdf 13394KB Download
DXiP Quick Start Guide (Hebrew) QS-DXIP-2001-HE v1.0 July 2020 (PDF) DXiP_Quick_Start_Guide_Hebrew_QS-DXIP-2001-HE.pdf 1183KB Download
DXiP Rack and sliding tray QSG QS-DXIP-2001 v1.4 March 2019 (PDF) DXiP_Rack_and_sliding_tray_QSG_QS-DXIP-2001.pdf 3350KB Download
DXiP Rack and tray installation user manual HB-DXIP-2002 v1.3 March 2019 (PDF) DXiP_Rack_and_tray_installation_user_manual_HB-DXIP-2002.pdf 15292KB Download
DXR-H4 Datasheet DS-RHA4-1110 v1.4 June 2019 (PDF) DXR-H4_Datasheet.pdf 2006KB Download
DXR-H4 QSG QS-RHA4-1110 v1.5 April 2020 (PDF) DXR-H4_QSG_QS-RHA4-1110.pdf 3049KB Download
DXR-H4 Quick Start Guide (Hebrew) QS-RHA4-1110-HE v1.0 July 2020 (PDF) DXR-H4_Quick_Start_Guide_QS-RHA4-1110-HE.pdf 845KB Download
DXR-H4 user manual HB-RHA4-1110 v2.0 April 2020 (PDF) DXR-H4_user_manual_HB-RHA4-1110.pdf 5359KB Download
KBA 137 - Management commands for Quad Display KVM Extender Hosts KB-A000-0137 v1.3 May 2019 (PDF) KBA_137-Management_commands_KB-A000-0137.pdf 492KB Download
KBA 138 - How to update the firmware in quad-display KVM Extender Hosts KB-A000-0138 v1.4 August 2020 (PDF) KBA_138-Update_firmware_KB-A000-0138.pdf 270KB Download
KBA 139 - Initial VMware configuration for quad-display KVM Extender Hosts KB-A000-0139 v1.2 April 2020 (PDF) KBA_139_-_Initial_VMware_configuration_for_quad-display_KVM_Extender_Hosts_KB-A000-0139_v1.pdf 336KB Download
KBA 144 - Disable temporal dithering on Windows in KOREAN KB-A000-0144-KO v1.0 August 2020 (PDF) KBA_144_Disable_temporal_dithering_on_Windows_KOREAN_KB-A000-0144-KO.pdf 428KB Download
KBA 144 Disable temporal dithering on Windows May 2018 (PDF) KBA_144_Disable_temporal_dithering_on_Windows_May_2018.pdf 154KB Download
KBA 148 - Teradici soft client setup with DXx-H4 hosts KB-A000-0148 v1.1 September 2020 (PDF) KBA_148_Supported_configurations_for_DXx-H4_KB-A000-0148.pdf 632KB Download
KBA -150 Upgrade Advisory for Teradici Firmware KB-A000-0150 v1.3 August 2020 (PDF) KBA_150-Upgrade_for_Teradici_Firmware_KB-A000-0150.pdf 502KB Download
KVM_Extender_Firmware_Release_Notes_1.12.2 (PDF) KVM_Extender_Firmware_Release_Notes_1.12.2.pdf 813KB Download
Signed EU Declaration of conformity for DXR-H4 & DXT-H4 KVM Extender Hosts AHK-C001074 (PDF) Signed_EU_Declaration_of_conformity.pdf 20KB Download
Statement of memory volatility - DXR-H4 and DXT-H4 KVM Extenders AHK-C001073 (PDF) Statement_of_memory_volatility_AHK-C001073.pdf 338KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 August 2020 (PDF) TechNote DXM blade BIOS firmware and drivers v3.28 August 2020.pdf 442KB Download

Firmware and BIOS

File Type Size SHA-256 Download
Firmware v1.12.2 package for T2 KVM Extender Hosts (ZIP) (ZIP) SW-RHA4-1000_SCN323_1_12_2-GA_Release_package.zip 275228KB c337a09c10fb3d3e2a7c01b9267046ea5a64d2eeb02f0f183baf4905d730b269 Download

Software and Drivers

File Type Size SHA-256 Download
Notarized version of ahkinject kext version 2.2.0 (ZIP) AHKinject_SCN371.zip 22KB 64dd2dbb393b65e2d12c446447eb44c4c1b93ee754bca7076c90d5812a2d4779 Download
PuTTY v0.71 32-bit & 64-bit executable files (ZIP) PuTTY_v0-71_32-bit_and_64-bit_versions.zip 4537KB c0fba002aaf22e1c37b72c87ab706d3dbbffd2383c1c91bfb6f5e8288ea8b96c Download
TFTP Client TFTPD64-4_60 (ZIP) Tftpd64-4_60-setup.zip 577KB a714a5fba256b1e851e850a801b6848766af90e0875146b0ad619218f1197155 Download

Images

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Compliance

File Type Size SHA-256 Download
Certificate of Quality FM-COMT-0008 v1.0 April 2020 (PDF) Certificate_of_Quality.pdf 36KB Download
Declaration of Conformity - REACH FM-COMT-0002 v1.0 April 2020 (PDF) Declaration_of_Conformity_-_REACH.pdf 47KB Download
Declaration of Conformity - RoHS FM-COMT-0001 v1.0 April 2020 (PDF) Declaration_of_Conformity_-_RoHS.pdf 39KB Download
Declaration of Conformity - Ozone FM-COMT-0006 v1.0 April 2020 (PDF) Declaration_of_Conformity_-__Ozone.pdf 33KB Download

Archive

File Type Size SHA-256 Download
KVM Extender Firmware - Release Notes 1.12.1 (PDF) KVM_Extender_Firmware_Release_Notes_1_12_1.pdf 248KB Download
Firmware v1.12.1 package for T2 KVM Extender Hosts (ZIP) SW-RHA4-1000_SCN302_1_12_1-GA_Release_package.zip 326712KB 83df620f6cbb9df9b5a73d45c3832cda84c51802832f245cb57bc5426a1101fd Download
TechNote DXM blade BIOS firmware and drivers April 2020 (PDF) TechNote DXM blade BIOS firmware and drivers v3.28 April 2020.pdf 450KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 May 2020 (PDF) TechNote DXM blade BIOS firmware and drivers v3.28 May 2020.pdf 446KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 December 2019 (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_December_2019.pdf 450KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 June 2020 (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_June_2020.pdf 444KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_March_2020 (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_March_2020.pdf 450KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_v328_February_2020 (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v328_February_2020.pdf 443KB Download

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