Important product notice: Teradici All Access Program and Amulet Hotkey Guidance

 

Important product notice: Meltdown / Spectre vulnerabilities and impact on Amulet Hotkey products

 

Documentation

File Type Size SHA-256 Download
Support Bulletin SB003 - 200619 Teradici Zero Client firmware upgrade to 5.5.2 recommended (20th June 2019) (PDF) 01SB003-200619_Teradici_ZC_firmware_upgrade.pdf 200KB Download
SB002 Zero client anti-tamper label damage 18th December 2018 (PDF) 2-SB002-Zero_client_anti-tamper_label_damage-18_12_18.pdf 837KB Download
Amulet Hotkey Product Notice Teradici All-Access Program 10th May 2018 (PDF) Amulet_Hotkey_Product_Notice_Teradici-All-Access-Program_5_10_2018.pdf 831KB Download
AN 078 Event logs on PCoIP hosts and zero clients v1.3 May 2020 (PDF) AN_078_Event_logs_on_PCoIP_hosts_and_zero_clients.pdf 508KB Download
Customer Documentation Suite HB-DOCS-0001 v1.2 July 2020 (PDF) Customer_Documentation_Suite_HB-DOCS-0001.pdf 13394KB Download
PCoIP Zero Client Feature Comparison Chart KB-A000-0126 v1.2 March 2019 (PDF) KBA_126_-_PCoIP_Zero_Client_Feature_Comparison_Chart_KB-A000-0126.pdf 589KB Download
KBA -150 Upgrade Advisory for Teradici Firmware KB-A000-0150 v1.4 October 2020 (PDF) KBA_150-Upgrade_for_Teradici_Firmware_KB-A000-0150.pdf 582KB Download
Security Edition Zero Clients Datasheet DS-DXZX-A001 v1.2 September 2020 (PDF) Security_Edition_ZC_Datasheet_DS-DXZX-A001.pdf 876KB Download
SFP Datasheet DS-SFP0-0001 v1.1 December 2018 (PDF) SFP_Datasheet_DS-SFP0-0001.pdf 345KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_October_2020 (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_October_2020.pdf 458KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_November_2020 (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_November_2020.pdf 454KB Download
Zero Client Quick Start Guide (multi-language) QS-DXZX-0001 v1.0 June 2019 (PDF) ZC_multi-language_QSG_QS-DXZX-0001.pdf 4771KB Download
Zero Client Quick Start Guide (English) QS-DXZX-0002 v1.0 June 2019 (PDF) ZC_QSG_English_QS-DXZX-0002.pdf 5128KB Download
Zero Client QSG QS-DXZX-0003 A5 v1.1 in Russian 5th September 2019 (PDF) ZC_QSG_Russian_QS-DXZX-0003.pdf 4994KB Download
ZC and K4u+ under desk bracket QS-BRAC-0001 v1.1 September 2020 (PDF) ZC_under_desk_bracket_QS-BRAC-0001.pdf 1328KB Download
Zero Clients in secure environments Solutions Blueprint (US) (PDF) Zero_Clients_in_secure_environments_Solutions-Blueprint-US.pdf 1596KB Download
Zero client user manual HB-DXZX-0001 v1.3 August 2020 (PDF) Zero_client_user_manual_HB-DXZX-0001.pdf 7447KB Download

Firmware and BIOS

File Type Size SHA-256 Download
Release notes for BSM firmware for DXZ4 v2.1.0 - 18.04.25 25th April 2018 (PDF) BSM_Firmware_rel_notes_for_DXZ4_ver_2-1-0_18_04_25.pdf 708KB Download
BSM Firmware for DXZ4 ver 2.1.0 (released via SCN240) (ZIP) FW-DXZ4-0010_2_1_0-GA.zip 293KB acd19f85c92917db442d91aea1d3209050ca32066f0846423496c5614182327c Download

Software and Drivers

There are currently no files for this section.

Images

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Compliance

File Type Size SHA-256 Download
Certificate of Quality FM-COMT-0008 v1.0 April 2020 (PDF) Certificate_of_Quality.pdf 36KB Download
Declaration of Conformity - REACH FM-COMT-0002 v1.0 April 2020 (PDF) Declaration_of_Conformity_-_REACH.pdf 47KB Download
Declaration of Conformity - RoHS FM-COMT-0001 v1.0 April 2020 (PDF) Declaration_of_Conformity_-_RoHS.pdf 39KB Download
Declaration of Conformity - Ozone FM-COMT-0006 v1.0 April 2020 (PDF) Declaration_of_Conformity_-__Ozone.pdf 33KB Download
Amulet Hotkey Generic Legislation Sheet LS-AHKL-0001 v4.1 November 2020 (PDF) Generic_legislation_sheet_LS-AHKL-0001.pdf 645KB Download

Archive

File Type Size SHA-256 Download
Tera2 Zero Client Firmware 4.8.0 GA_ZC (Zip file including PCoIP file) (ZIP) 4_8_0_GA_ZC.zip 41226KB ecb0555fff53a66144f4d19980d83904649e8d0baa7e44faa75e470791081450 Download
Security Notice Teradici firmware 4.8.2 (PDF) Security_Notice_Teradici_firmware_4-8-2.pdf 469KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 August 2020 (PDF) TechNote DXM blade BIOS firmware and drivers v3.28 August 2020.pdf 442KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 September 2020 (PDF) TechNote DXM blade BIOS firmware and drivers v3.28 September 2020.pdf 444KB Download

Other Languages

File Type Size SHA-256 Download
DXZ4 Datasheet (Korean) DS-DXZ4-0001-KO v1.0 June 2020 (PDF) DXZ4_Datasheet_DS-DXZ4-0001-KO.pdf 668KB Download
Zero client user manual (Korean) HB-DXZX-0001-KO v1.0 August 2020 (PDF) ZC-manual_IN_KOREAN_HB-DXZX-0001-KO.pdf 10863KB Download
Zero Client Legislation Sheet LS-DXZX-RU01 v1.1 (in Russian) 3rd September 2019 (PDF) ZC_Legislation_Sheet_Russian_LS-DXZX-RU01.pdf 640KB Download

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