Important product notice: Teradici All Access Program and Amulet Hotkey Guidance

 

Important product notice: Meltdown / Spectre vulnerabilities and impact on Amulet Hotkey products

 

Documentation

File Type Size SHA-256 Download
Support Bulletin SB003 - 200619 Teradici Zero Client firmware upgrade to 5.5.2 recommended (20th June 2019) (PDF) 01SB003-200619_Teradici_ZC_firmware_upgrade.pdf 200KB Download
SB002 Zero client anti-tamper label damage 18th December 2018 (PDF) 2-SB002-Zero_client_anti-tamper_label_damage-18_12_18.pdf 837KB Download
Amulet Hotkey Product Notice Teradici All-Access Program 10th May 2018 (PDF) Amulet_Hotkey_Product_Notice_Teradici-All-Access-Program_5_10_2018.pdf 831KB Download
PCoIP Zero Client Feature Comparison Chart KB-A000-0126 v1.2 March 2019 (PDF) KBA_126_-_PCoIP_Zero_Client_Feature_Comparison_Chart_KB-A000-0126.pdf 589KB Download
Security Edition Zero Clients Datasheet DS-DXZX-A001 v2.0 December 2020 (PDF) Security_Edition_ZC_Datasheet_DS-DXZX-A001.pdf 990KB Download
SFP Datasheet DS-SFP0-0001 1.3 August 2021 (PDF) SFP_Datasheet_DS-SFP0-0001.pdf 543KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 June 2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_June_2021.pdf 456KB Download
Zero Client Quick Start Guide (multi-language) QS-DXZX-0001 v1.2 May 2021 (PDF) ZC_multi-language_QSG_QS-DXZX-0001.pdf 4741KB Download
Zero Client Quick Start Guide (English) QS-DXZX-0002 v1.1 December 2020 (PDF) ZC_QSG_English_QS-DXZX-0002.pdf 6043KB Download
ZC and K4u+ under desk bracket QS-BRAC-0001 v1.1 September 2020 (PDF) ZC_under_desk_bracket_QS-BRAC-0001.pdf 1328KB Download
Zero Clients in secure environments Solutions Blueprint (US) (PDF) Zero_Clients_in_secure_environments_Solutions-Blueprint-US.pdf 1596KB Download
Zero client user manual HB-DXZX-0001 v2.1 May 2021 (PDF) Zero_client_user_manual_HB-DXZX-0001.pdf 9560KB Download

Firmware and BIOS

File Type Size SHA-256 Download
Release notes for BSM firmware for DXZ4 v2.1.0 - 18.04.25 25th April 2018 (PDF) BSM_Firmware_rel_notes_for_DXZ4_ver_2-1-0_18_04_25.pdf 708KB Download
BSM Firmware for DXZ4 ver 2.1.0 (released via SCN240) (ZIP) FW-DXZ4-0010_2_1_0-GA.zip 293KB acd19f85c92917db442d91aea1d3209050ca32066f0846423496c5614182327c Download

Software and Drivers

There are currently no files for this section.

Images

There are currently no files for this section.

Compliance

File Type Size SHA-256 Download
Certificate of Quality (PDF) Certificate_of_Quality.pdf 36KB Download
Declaration of Conformity - Ozone (PDF) Declaration_of_Conformity_-_Ozone.pdf 33KB Download
Declaration of Conformity - TSCA (PDF) Declaration_of_Conformity_-_TSCA.pdf 56KB Download
Declaration of Conformity - REACH (PDF) Declaration_of_Conformity_REACH.pdf 47KB Download
Declaration of Conformity - RoHS (PDF) Declaration_of_Conformity_RoHS.pdf 39KB Download
Amulet Hotkey Generic Legislation Sheet LS-AHKL-0001 v4.1 November 2020 (PDF) Generic_legislation_sheet_LS-AHKL-0001.pdf 645KB Download
Product Warranty Statement (PDF) Product_Warranty_Statement.pdf 205KB Download
Product Warranty Table (PDF) Product_Warranty_Table.pdf 120KB Download

Archive

File Type Size SHA-256 Download
Tera2 Zero Client Firmware 4.8.0 GA_ZC (Zip file including PCoIP file) (ZIP) 4_8_0_GA_ZC.zip 41226KB ecb0555fff53a66144f4d19980d83904649e8d0baa7e44faa75e470791081450 Download
Security Notice Teradici firmware 4.8.2 (PDF) Security_Notice_Teradici_firmware_4-8-2.pdf 469KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 April 2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_April_2021.pdf 449KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_February_2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_February_2021.pdf 460KB Download
TechNote DXM blade BIOS firmware and drivers v3.28 March 2021.pdf (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3.28_March_2021.pdf 452KB Download
TechNote_DXM_blade_BIOS_firmware_and_drivers_v3_28_May_2021 (PDF) TechNote_DXM_blade_BIOS_firmware_and_drivers_v3_28_May_2021.pdf 459KB Download

Other Languages

File Type Size SHA-256 Download
Zero client user manual IN KOREAN HB-DXZX-0001-KO v1.2 May 2021 (PDF) ZC-manual_IN_KOREAN_HB-DXZX-0001-KO.pdf 8677KB Download
Zero Client Legislation Sheet LS-DXZX-RU01 v1.1 (in Russian) 3rd September 2019 (PDF) ZC_Legislation_Sheet_Russian_LS-DXZX-RU01.pdf 640KB Download
Zero Client QSG QS-DXZX-0003 A5 v1.2 December 2020 (PDF) ZC_QSG_Russian_QS-DXZX-0003.pdf 5569KB Download

Knowledge Base Articles

File Type Size SHA-256 Download
AN 078 Event logs on PCoIP hosts and zero clients v1.3 May 2020 (PDF) AN_078_Event_logs_on_PCoIP_hosts_and_zero_clients.pdf 508KB Download
KBA -150 Upgrade Advisory for Teradici Firmware KB-A000-0150 v1.4 October 2020 (PDF) KBA_150-Upgrade_for_Teradici_Firmware_KB-A000-0150.pdf 582KB Download

To request technical support, please contact us or raise a support ticket by clicking the link below.

 

Raise a support ticket   >

To provide feedback on any of our documentation, please click the feedback button below.

 

Provide Documentation Feedback